GK3770A Supporting and Troubleshooting Windows 10 (10982_A)

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In this course, you will learn to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You will learn how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity and storage along with how to configure data security, device and network security, and maintain, update, and recover Windows 10.

After completing this course, you will be able to:

  • Design the processes involved in planning and using a troubleshooting methodology for Windows 10
  • Troubleshoot startup issues and operating system services on a Windows 10 PC
  • Resolve issues related to hardware devices and device drivers
  • Troubleshoot Windows 10 PCs remotely
  • Troubleshoot issues related to network connectivity
  • Troubleshoot client configuration failures and GPO application issues
  • Troubleshoot issues related to user settings
  • Troubleshoot remote connectivity issues
  • Resolve issues related to accessing resources from computers that are domain-joined
  • Resolve issues related to accessing resources from computers that are not domain-joined
  • Troubleshoot issues related to application installation and operation
  • Recover a PC running Windows 10
1 attachments 10982AO_MOD_labsteps_Module1_LabA.pdf
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Implementing a Troubleshooting Methodology
1 hour 36 minutes 31 Activities: Article  (0)  |  Lab  (10)  |  Video  (21)
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Troubleshooting Startup Issues
1 hour 21 minutes 28 Activities: Article  (0)  |  Lab  (10)  |  Video  (18)
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Troubleshooting Hardware and Device Drivers
2 hours 56 minutes 31 Activities: Article  (0)  |  Lab  (10)  |  Video  (21)
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Troubleshooting Remote Computers
2 hours 15 minutes 19 Activities: Article  (0)  |  Lab  (10)  |  Video  (9)
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Resolving Network Connectivity Issues
1 hour 59 minutes 24 Activities: Article  (0)  |  Lab  (9)  |  Video  (15)
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Troubleshooting Group Policy
2 hours 42 minutes 24 Activities: Article  (0)  |  Lab  (10)  |  Video  (14)
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Troubleshooting User Settings
2 hours 44 minutes 26 Activities: Article  (0)  |  Lab  (10)  |  Video  (16)
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Troubleshooting Remote Connectivity
2 hours 40 minutes 24 Activities: Article  (0)  |  Lab  (10)  |  Video  (14)
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Troubleshooting Resource Access within a Domain
3 hours 37 minutes 27 Activities: Article  (0)  |  Lab  (11)  |  Video  (16)
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Troubleshooting Resource Access for Clients That Are Not Domain Members
1 hour 53 minutes 26 Activities: Article  (0)  |  Lab  (9)  |  Video  (17)
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Troubleshooting Applications
3 hours 4 minutes 36 Activities: Article  (0)  |  Lab  (10)  |  Video  (26)
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Maintaining Windows 10
1 hour 38 minutes 23 Activities: Article  (0)  |  Lab  (9)  |  Video  (14)
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Recovering Data and Operating Systems
2 hours 35 minutes 25 Activities: Article  (0)  |  Lab  (10)  |  Video  (15)
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Course Conclusion: GK3770A Supporting and Troubleshooting Windows 10
1 minute 1 Activity: Article  (0)  |  Lab  (0)  |  Video  (1)
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Knowledge Assessment: End of Course Questions
25 minutes 25 Activities: Article  (0)  |  Lab  (25)  |  Video  (0)
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Survey
5 minutes 1 Activity: Article  (1)  |  Lab  (0)  |  Video  (0)