GK3770A Supporting and Troubleshooting Windows 10 (10982_C)

0% of 38 hours and 12 minutes completed.

This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them

After completing this course, you will be able to:

  • Describe the processes for planning and using a windows 10 troubleshooting methodology
  • Troubleshoot startup issues and operating system services on a Windows 10 PC
  • Resolve issues related to hardware devices and device drivers
  • Troubleshoot Windows 10 PCs remotely
  • Troubleshoot issues related to network connectivity
  • Troubleshoot client configuration failures and issues with application of Group Policy Objects (GPOs) application issues
  • Troubleshoot issues related to user settings
  • Troubleshoot remote connectivity issues
  • Resolve issues that pertain to accessing resources from devices that are domain-joined
  • Resolve issues that pertain to accessing resources from devices that are not domain-joined
  • Troubleshoot issues that pertain to application installation and operation
  • Maintain a device that is running Windows 10
  • Recover a device is running Windows 10
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Implementing a Troubleshooting Methodology
1 hour 38 minutes 30 Activities: Article  (0)  |  Lab  (7)  |  Video  (23)
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Troubleshooting Startup Issues
3 hours 38 minutes 25 Activities: Article  (0)  |  Lab  (7)  |  Video  (18)
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Troubleshooting Hardware and Device Drivers
3 hours 31 minutes 33 Activities: Article  (0)  |  Lab  (7)  |  Video  (26)
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Troubleshooting Remote Computers
2 hours 21 minutes 21 Activities: Article  (0)  |  Lab  (7)  |  Video  (14)
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Resolving Issues with Network Connectivity
3 hours 17 minutes 23 Activities: Article  (0)  |  Lab  (6)  |  Video  (17)
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Troubleshooting Group Policy
2 hours 40 minutes 22 Activities: Article  (0)  |  Lab  (7)  |  Video  (15)
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Troubleshooting User Settings
3 hours 33 minutes 24 Activities: Article  (0)  |  Lab  (7)  |  Video  (17)
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Troubleshooting Remote Connectivity
3 hours 37 minutes 21 Activities: Article  (0)  |  Lab  (7)  |  Video  (14)
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Troubleshooting Resource Access Within a Domain
3 hours 5 minutes 25 Activities: Article  (0)  |  Lab  (8)  |  Video  (17)
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Troubleshooting Resource Access for Clients That Are Not Domain Members
3 hours 16 minutes 21 Activities: Article  (0)  |  Lab  (6)  |  Video  (15)
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Troubleshooting Applications
2 hours 55 minutes 34 Activities: Article  (0)  |  Lab  (7)  |  Video  (27)
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Maintaining Windows 10
1 hour 35 minutes 20 Activities: Article  (0)  |  Lab  (6)  |  Video  (14)
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Recovering Data and Operating Systems
2 hours 28 minutes 23 Activities: Article  (0)  |  Lab  (7)  |  Video  (16)
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Course Conclusion: GK3770A Supporting and Troubleshooting Windows 10
1 minute 1 Activity: Article  (0)  |  Lab  (0)  |  Video  (1)
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End of Course Questions
25 minutes 25 Activities: Article  (0)  |  Lab  (25)  |  Video  (0)
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Survey
5 minutes 1 Activity: Article  (1)  |  Lab  (0)  |  Video  (0)